Points of You® Certified Business Trainer

Experienced Learning and Development specialist with a strong background in the hospitality industry, delivering impactful training programs to enhance employee performance and customer satisfaction. Skilled in designing and conducting on-site and online training sessions, with expertise in fostering engagement and operational excellence. Recognized for a growth mindset, positive attitude, engagement and dedication. Proven ability to align learning initiatives with organizational goals in hotels and restaurants.

Experienced Learning and Development specialist with a strong background in the hospitality industry, delivering impactful training programs to enhance employee performance and customer satisfaction. Skilled in designing and conducting on-site and online training sessions, with expertise in fostering engagement and operational excellence. Recognized for a growth mindset, positive attitude, engagement and dedication. Proven ability to align learning initiatives with organizational goals in hotels and restaurants.